LivePerson

LivePerson, Inc. engages in the provision of mobile and online messaging solutions through Conversational Artificial Intelligence (AI). Conversational AI allows humans and machines to interact using natural language, including speech or text. The company operates through the Business and Consumer segments. The Business segment enables brands to leverage the intelligence engine of Conversational Cloud, the firm's enterprise-class cloud-based platform, to connect with consumers through an integrated suite of mobile and online business messaging technologies. The Consumer segment is involved in facilitating online transactions between independent service providers and individual consumers seeking information and knowledge for a fee via mobile and online messaging. The company was founded by Robert P. LoCascio on November 29, 1995 and is headquartered in New York, NY.

Earnings data Q1 2021

Earnings data Q2 2021

Earnings data Q3 2021

Earnings data Q4 2021

Earnings data Q1 2022

Earnings data Q2 2022

Earnings data Q3 2022

Earnings data Q4 2022

Earnings data Q1 2023

Earnings data Q2 2023

Earnings data Q3 2023

Earnings data Q4 2023

Earnings data Q1 2024

Earnings data Q2 2024

Earnings data Q3 2024

Earnings data Q4 2024

LivePerson focuses on AI and health initiatives for growth

LivePerson's Q4 2022 Earnings Call highlighted the company's strong focus on AI and health care initiatives, with a strategic emphasis on recurring revenue lines and achieving positive EBITDA and cash flow. Despite challenges in Q4, LivePerson's investments in AI and precision health present significant growth opportunities in enterprise AI and healthcare.

LivePerson reports robust Q1 earnings, bets big on generative AI

LivePerson's strong Q1 performance and focus on generative AI products position it for accelerated growth. The company's emphasis on automation and data-driven outcomes enhances its competitive edge. Challenges include delayed expenses impacting EBITDA and transitioning to an AI company.

LivePerson reports strong Q2 earnings, poised for AI-driven growth

LivePerson delivered robust financial results, showcasing growth in revenue, profitability, and adoption of AI products.
The company's strategic focus on automation, partnerships, and market expansion bodes well for future growth and market leadership.
With a strong performance in deal signings and a positive outlook for the year, LivePerson is poised for continued success in the AI-driven customer engagement space.

LivePerson reports robust Q3 earnings, eyes growth through AI innovation

LivePerson's Q3 2023 performance was strong, with a focus on profitability and core strengths. The company's strategic emphasis on messaging, AI automation, and partnerships drove significant customer wins and revenue growth. While challenges exist in sustaining momentum and managing expectations, LivePerson is well-positioned to capitalize on opportunities in the evolving customer service landscape.

LivePerson reports 25% revenue growth in Q4 2023 earnings call

LivePerson's Q4 2023 earnings call showcased strong revenue growth, strategic focus on operational excellence, and plans for transformation. Despite challenges in renewals and capital structure, the company remains optimistic about future performance and opportunities for growth.

LivePerson exceeds Q1 revenue expectations, focuses on growth strategies

LivePerson demonstrated strong revenue performance and operational efficiency in Q1 2024, maintaining confidence in its full-year guidance amidst strategic initiatives and industry recognition.
While facing challenges related to customer churn and cost reductions, the company's focus on partnerships, product enhancements, and financial stability positions it well for future growth.
Opportunities in B2B profitability, product advancements, and strategic partnerships offer avenues for LivePerson to drive innovation, expand market presence, and capitalize on emerging trends.

LivePerson reports strong Q2 earnings, faces Q3 revenue challenges

LivePerson's Q2 performance was solid, meeting revenue targets and showcasing customer traction.
The company's strengths include financial progress, key executive appointments, and strategic transactions.
Challenges ahead include lower Q3 revenue expectations and the need to balance costs with growth.
Opportunities exist in leveraging AI capabilities, expanding customer base, and driving new business initiatives.

LivePerson surpasses Q3 revenue targets, eyes growth amid challenges

LivePerson's Q3 performance exceeded expectations, driven by revenue growth and strategic initiatives.
While facing challenges like customer churn risks and market competition, the company is well-positioned for growth.
Opportunities lie in expanding customer wins, leveraging generative AI, and exploring new business avenues.
Overall, LivePerson's focus on innovation and customer-centricity sets a strong foundation for future success.

Revenue

Cost of revenue

Gross profit

Operating expenses

SG&A

Other

Operating income

EBITDA

Net income

Earnings per share

Total assets

Current assets

Cash & equivalents

Receivables

Inventory

Non-current assets

Net PPE

Intangibles

Total liabilities

Current liabilities

Short term debt

Income tax payable

Non-current liabilities

Long-term debt

Total equity

Stockholders equity

Minority interest

Total liabilities & equity

Total debt

Net debt

Book value per share

Cash from operations

Funds from operations

Change in working capital

Cash from investing

Capital expenditure

Purchase/sale of investments

Purchase/sale of business

Other sources

Cash from financing

Change in stock

Change in debt

Cash dividends paid

Cash from other sources

Net change in cash

Free cash flow

LivePerson, Inc. engages in the provision of mobile and online messaging solutions through Conversational Artificial Intelligence. Conversational AI allows humans and machines to interact using natural language, including speech or text. It operates through the following geographical segments: United States, Germany, Israel, Australia, and Netherlands. The company was founded by Robert P. LoCascio on November 29, 1995 and is headquartered in New York, NY.

Industry expert joins the company to help businesses create personalized, AI-driven customer experiences that transform how they connect and engage consumers across all communication channels NEW YORK , Dec. 17, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, today announced that Christopher Mina will be joining the company as Chief Technology & Product Officer. In this role, Mina will set LivePerson's product vision and oversee the company's engineering and product operations to enhance customer experience and accelerate innovation.

LivePerson Appoints Christopher Mina as Chief Technology & Product Officer to Transform Customer Engagement at Scale

NEW YORK , Dec. 16, 2024 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN) (the "Company"), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, is pleased to announce the appointment of two new board members, Dan Fletcher and Karin-Joyce (KJ) Tjon. "We are excited to welcome Dan and K.J.

LivePerson Announces the Appointment of Two New Board Members

World's leading association for project management professionalsteams up with LivePerson to transform customer support NEW YORK , Nov. 19, 2024 /PRNewswire/ -- Project Management Institute (PMI), the world's leading authority in project management, has transformed its customer support model in collaboration with LivePerson (NASDAQ: LPSN), the enterprise leader in digital-first customer conversations. Powered by LivePerson's Conversational Cloud® platform, PMI's shift to AI, automation, and digital-first channels has enabled faster, more convenient support for millions of customers.

Project Management Institute shifts 88% of phone and email conversations to messaging with LivePerson AI

LivePerson, Inc. (NASDAQ:LPSN ) Q3 2024 Earnings Conference Call November 7, 2024 5:00 PM ET Company Participants Jon Perachio - Senior Director, Investor Relations John Sabino - Chief Executive Officer John Collins - Chief Financial Officer and Chief Operating Officer Conference Call Participants Jeff Van Rhee - Craig-Hallum Capital Group Vijay Devar - Northland Capital Markets Operator Greetings and welcome to LivePerson Third Quarter 2024 Earnings Conference Call. At this time, all participants are in a listen-only mode.

LivePerson, Inc. (LPSN) Q3 2024 Earnings Call Transcript

LivePerson (LPSN) came out with a quarterly loss of $0.07 per share versus the Zacks Consensus Estimate of a loss of $0.05. This compares to earnings of $0.03 per share a year ago.

LivePerson (LPSN) Reports Q3 Loss, Tops Revenue Estimates

-- Total Revenue of $74.2M, above the high-end of our guidance range -- -- Adjusted EBITDA above the high-end of our guidance range  -- NEW YORK , Nov. 7, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson", the "Company", "we" or "us"), the enterprise leader in digital customer conversations, today announced financial results for the third quarter ended September 30, 2024. Third Quarter Highlights Total revenue was $74.2 million for the third quarter of 2024, a decrease of 26.7% as compared to the same period last year driven by customer cancellations and downsells.

LivePerson Announces Third Quarter 2024 Financial Results

NEW YORK , Oct. 24, 2024 /PRNewswire/ --  LivePerson, Inc . (Nasdaq: LPSN), the enterprise leader in digital customer conversations, today announced the planned release of its third quarter financial results after the market close on Thursday, November 7, 2024.

LivePerson to Announce Third Quarter 2024 Financial Results on November 7, 2024

Enters into a Cooperation Agreement with Vector Capital Management, the Company's Largest Shareholder Continues Planned Board Refreshment through a Collaborative Process to Add New Directors NEW YORK , Oct. 23, 2024 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN) (the "Company"), the enterprise leader in digital-first customer conversations, has entered into a cooperation agreement (the "Cooperation Agreement") with Vector Capital Management, L.P. (collectively with its affiliates, "Vector"), which owns approximately 12% of the Company's outstanding common stock.

LivePerson Announces New Board Nominee and Additional Board of Directors Refreshment

Customer ratings and reviews have earned LivePerson a spot on Inc.'s list of the world's best B2B companies every year since its inception NEW YORK , Oct. 22, 2024 /PRNewswire/ -- For the third year in a row, Inc., the leading media brand and playbook for entrepreneurs and business leaders, has named LivePerson to its list of the world's top B2B companies. LivePerson (Nasdaq: LPSN), the enterprise leader in digital-first customer conversations, was named to the 2024 Power Partners list of the best companies for Customer Relationship Management for its proven track record of accelerating contact center transformation, supercharging agent productivity, and delivering more personalized customer experiences.

LivePerson honored in Inc.'s 2024 Power Partner Awards for B2B excellence

Advanced AI and analytics tools for the contact center and beyondwill debut with demos and keynotes at October 23 virtual Spark event Signet Jewelers, BECU, Frost Bank, and Mr. Cooper Group will presenthow they leverage LivePerson for connected customer experiences NEW YORK , Oct. 15, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital-first customer conversations, today announced the launch of new and enhanced AI tools designed to accelerate agent productivity, increase customer satisfaction, and measure the ROI of AI-powered customer conversations.

LivePerson announces new generative AI capabilities to supercharge agent experiences and measure the ROI of customer conversations

NEW YORK , Oct. 11, 2024 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN) is providing confirmatory notice, in compliance with the requirements of Nasdaq Listing Rule 5635(c)(4), of recent grants of equity-based incentive awards that LivePerson made under the LivePerson Inc. 2018 Inducement Plan (the "Inducement Plan"). LivePerson established the Inducement Plan for the purpose of providing equity-based incentive awards to new hires and has done so during active periods of hiring.

LivePerson Reports Inducement Grants Under NASDAQ Listing Rule 5635(c)(4)

Based on buyer reviews, LivePerson earns top accolades for customer self-service, conversational marketing, chatbot, bot platform, and live chat capabilities NEW YORK , Oct. 8, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital-first customer conversations, has been named a Leader in G2's Fall 2024 Grid reports for Customer Self-Service, Conversational Marketing, Chatbots, Bot Platforms, and Live Chat. These recognitions are based on user responses to reviews and questions on G2, the world's largest and most trusted software marketplace.

G2 names LivePerson a Leader across multiple Fall 2024 Grid® reports for digital-first customer conversations

LivePerson (LPSN) made it through our 'Fast-Paced Momentum at a Bargain' screen and could be a great choice for investors looking for stocks that have gained strong momentum recently but are still trading at reasonable prices.

Despite Fast-paced Momentum, LivePerson (LPSN) Is Still a Bargain Stock

The LivePerson Community empowers customers to achievebetter business results through self-service, collaboration, and co-innovation NEW YORK , Oct. 1, 2024 /PRNewswire/ -- LivePe rson (Nasdaq: LPSN), the enterprise leader in digital-first customer conversations, today announced the launch of the LivePerson Community, a new customer-driven destination that facilitates connection and growth across its global customer base. The community helps brands gain the maximum value from LivePerson's industry-leading customer conversations platform and transform their contact centers into digital-first hubs for customer experience.

LivePerson launches customer-driven community to foster contact center transformation and growth

NEW YORK, Sept. 25, 2024 (GLOBE NEWSWIRE) -- Bragar Eagel & Squire, P.C., a nationally recognized shareholder rights law firm, is investigating potential claims against LivePerson, Inc. (NASDAQ: LPSN) on behalf of long-term stockholders following a class action complaint that was filed against LivePerson on December 1, 2023 with a Class Period from May 10, 2022 to March 16, 2023. Our investigation concerns whether the board of directors of LivePerson have breached their fiduciary duties to the company.

LIVEPERSON ALERT: Bragar Eagel & Squire, P.C. is Investigating LivePerson, Inc. on Behalf of Long-Term Stockholders and Encourages Investors to Contact the Firm

Brands across financial services, insurance, healthcare, retail, and more use LivePerson solutions to generate better business outcomes from AI NEW YORK , Sept. 24, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital-first customer conversations, has helped major brands worldwide achieve meaningful ROI from their AI initiatives.

LivePerson delivers measurable returns on AI investments to enterprises across the globe

Proven tech industry leaders join leading digital-first conversations company to accelerate go-to-market and partner ecosystem NEW YORK , Sept. 10, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital-first customer conversations, today announced the appointments of Richard Halkett as Senior Vice President, Americas Sales and Rich Steeves as Senior Vice President, Partnerships.

LivePerson appoints Richard Halkett and Rich Steeves to strengthen global sales and partnership strategies

LivePerson (LPSN) could be a great choice for investors looking to buy stocks that have gained strong momentum recently but are still trading at reasonable prices. It is one of the several stocks that made it through our 'Fast-Paced Momentum at a Bargain' screen.

LivePerson (LPSN) Is Attractively Priced Despite Fast-paced Momentum

NEW YORK , Aug. 21, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, today announced it has been named a Sample Vendor in both the Gartner® Hype Cycle™ for Digital Commerce, 20241 and the Gartner® Hype Cycle™ for Banking Customer Experience, 20242. Gartner Hype Cycles provide a graphic representation of the maturity and adoption of technologies and applications, and how they are potentially relevant to solving real business problems and exploiting new opportunities.

LivePerson recognized in the Gartner® Hype Cycle™ for Digital Commerce and Banking Customer Experience reports

Nominees Walter Bachtiger and Michal Czwarno Bring Much-Needed Expertise in Artificial Intelligence, Knowledge of LivePerson's Operations and Deep Understanding of Evolving AI Market Dynamics NEW YORK , Aug. 20, 2024 /PRNewswire/ -- Robert P. LoCascio, Founder and former CEO of LivePerson, Inc. ("LivePerson" or the "Company") (NASDAQ: LPSN) and beneficial owner of approximately 2.4% of the outstanding shares of Company common stock, today announced that he has nominated two independent, highly qualified nominees (the "Nominees") for election to the LivePerson Board of Directors (the "Board") at the Company's 2024 Annual Meeting of Stockholders.

LivePerson Founder Robert P. LoCascio Files Preliminary Proxy Statement, Nominates Two Highly Qualified Candidates Focused on AI and Enterprise B2B to the LivePerson Board of Directors

If you are looking for stocks that have gained strong momentum recently but are still trading at reasonable prices, LivePerson (LPSN) could be a great choice. It is one of the several stocks that passed through our 'Fast-Paced Momentum at a Bargain' screen.

LivePerson (LPSN) Shows Fast-paced Momentum But Is Still a Bargain Stock

New partnership combines LivePerson's enterprise conversation platform with Sycurio's payment solutions to deliver convenient and secure customer experiences NEW YORK and GUILDFORD, England, Aug. 7, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, and Sycurio™, the leading provider of seamless and secure digital payment experiences for contact centers, today announced a new partnership empowering enterprises to offer seamless, secure payments directly within the digital channels their customers prefer. When it comes to engaging with brands, customers across demographics and geographies increasingly favor more personalized, digital-first engagements, including experiences delivered via web and in-app messaging, SMS, WhatsApp, Apple Messages for Business, and more.

LivePerson and Sycurio partner to bring frictionless, secure payments to digital customer conversations

LivePerson (LPSN) came out with a quarterly loss of $0.69 per share versus the Zacks Consensus Estimate of a loss of $0.07. This compares to earnings of $0.05 per share a year ago.

LivePerson (LPSN) Reports Q2 Loss, Tops Revenue Estimates

LivePerson, Inc. (NASDAQ:LPSN ) Q2 2024 Earnings Conference Call July 31, 2024 5:00 PM ET Company Participants Jon Perachio - Senior Director, IR John Sabino - CEO John Collins - CFO & COO Conference Call Participants Jeff Van Rhee - Craig-Hallum Capital Group Operator Good afternoon, ladies and gentlemen. Thank you for standing by.

LivePerson, Inc. (LPSN) Q2 2024 Earnings Call Transcript

-- Total Revenue of $79.9M, at the high-end of our guidance range -- -- Adjusted EBITDA above the high-end of our guidance range  -- NEW YORK , July 31, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson", the "Company", "we" or "us"), the enterprise leader in digital customer conversations, today announced financial results for the second quarter ended June 30, 2024. Second Quarter Highlights Total revenue was $79.9 million for the second quarter of 2024, a decrease of 18.1% as compared to the same period last year driven by customer cancellations and downsells.

News for LivePerson Stock (LPSN)